Terms of service

Welcome to Ishaq Achar, a heritage brand delivering fresh, natural, and traditional Pakistani achar for over 50 years. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.

Use of the Website

By using our website, you agree to:

  • Provide accurate and complete information when placing an order or contacting us.

  • Use the website for lawful purposes only.

  • Not attempt to damage, interfere with, or disrupt our website or services.

We reserve the right to refuse service, cancel orders, or block access to the website at our discretion if any activity is deemed inappropriate or unlawful.

Products and Orders

  • All our products are made with care using natural ingredients.

  • Prices and availability are subject to change without notice.

  • We reserve the right to limit the quantity of any item or cancel any order at our sole discretion.

  • Once an order is placed and confirmed, changes or cancellations may not be possible depending on order status.

Shipping and Delivery

  • Orders are processed and shipped within the stated timeframe.

  • Delivery times may vary depending on your location and courier availability.

  • We are not responsible for delays caused by external factors such as weather, customs, or courier issues.

Returns and Refunds

Due to the perishable nature of our products, we do not accept returns.
However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will do our best to resolve the issue.

Intellectual Property

All content on our website—including text, images, logos, and recipes—is the property of Ishaq Achar and protected by applicable copyright and trademark laws.
You may not copy, reproduce, or use our content without written permission.

User Content and Reviews

We welcome reviews and feedback from our customers. By submitting any content (e.g., reviews, testimonials), you grant us the right to use, display, and share it on our platforms.
We reserve the right to remove or edit content that is abusive, offensive, or misleading.

Limitation of Liability

Ishaq Achar is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
All products are made in accordance with traditional recipes; however, customers are responsible for checking ingredients for potential allergies.

Privacy

Your use of this website is also governed by our [Privacy Policy], which outlines how your personal information is collected and used.

Changes to the Terms

We may update these Terms of Service at any time without notice. Continued use of the website after changes are posted means you accept the updated terms.

Contact Us

For any questions or concerns regarding these Terms, please contact us:
📧 ishaqachar.official@gmail.com
📞 0335-3260000